From the first conversation to the weekly statement.

1. 1

   Discover

   Understand your operation

   Equipment, preferred lanes, home time, how you want to hear from us, and who can approve loads.

2. 2

   Agree

   Review the fit and the agreement

   Scope, eligibility, responsibilities, fee terms and cancellation, in writing, before we start.

3. 3

   Approve

   You decide on each load

   We send the rate, miles, empty miles and appointment. Nothing is booked until you approve it, and your approval is recorded.

4. 4

   Follow through

   Track the load and the paperwork

   Updates, documents, exceptions and expenses stay with the same load reference.

5. 5

   Review

   Weekly fee statement

   One statement a week for delivered loads, with every line explained. Corrections are added with a reason, never overwritten.

Home time and load availability are planning inputs, not guarantees.