Policy draft · approval required
Clarity about changes and cancellation.
Notice, fee corrections and refunds must be agreed in writing before service or billing starts.
Draft for review. Brand and fee terms are approved. The legal identity, the full agreement and launch policies still need a qualified review.
1. No live service here
This test build does not start a service, charge a fee or collect freight payments, so there is nothing to cancel or refund yet.
2. Decisions required before launch
How a carrier gives notice, which work is already authorized, the effective end date, and what happens to open loads and documents.
3. Fee changes and disputes
Revised freight amounts, disputed fees, duplicate or mistaken charges, corrections and any refunds. No blanket non-refundable rule has been approved.
4. Closing an account
Exporting your records, continued access where needed, retention and deletion must match the final terms.